Healthcare
Reduce administrative load while improving patient access.
Operational inefficiencies
- Phone lines overwhelmed during peak hours
- Manual appointment scheduling creates no-shows
- Staff spend hours on insurance verification calls
- Patient intake forms re-keyed into EHR systems
AI Patient Intake
24/7 voice and chat agents that verify insurance, collect symptoms, and schedule appointments with EHR sync.
Post-Visit Follow-Up
Automated care instructions, medication reminders, and satisfaction surveys with escalation protocols.
Example automations
After-hours call routing and triage
Appointment reminders via SMS and voice
Referral document extraction and filing
Prior authorization status updates
Expected ROI
Clinics typically recover 15–25 hours of staff time weekly and capture 30%+ more after-hours appointments within 90 days.
Implementation process
- 1HIPAA-aligned architecture review
- 2EHR integration mapping (Epic, Athena, etc.)
- 3Voice agent training on practice protocols
- 4Pilot with one location, then scale
Ready to stop losing calls, leads, and hours?
Request a free assessment or book a strategy call. We'll identify your highest-ROI workflow and outline a pilot you can approve before any build begins.
See PlatformOr email hello@harft.ai