Trust
Enterprise-grade security by design
We build AI workforce systems for businesses that cannot afford data leaks, compliance failures, or unreliable automation.
Security & Privacy
HARFT AI treats client data as operational infrastructure — protected, scoped, and auditable from day one.
Client data protection
Encryption in transit and at rest. Data scoped to your organization with retention aligned to your contract.
Principle of least privilege
Role-based access with organization isolation. Team members receive only the permissions required for their function.
Secure integrations
CRM, telephony, and workflow connections use scoped credentials — never shared across clients or stored in client-facing code.
Vendor management
AI, voice, and infrastructure providers are evaluated for security posture. Critical paths use provider abstraction to reduce lock-in risk.
Access governance
Authentication, audit logs, and escalation paths on every deployment. Human review available for sensitive workflows.
Technical architecture
Encryption everywhere
TLS 1.3 in transit. AES-256 at rest for databases and object storage. Secrets managed via environment isolation — never in client bundles.
Role-based access control
Clerk authentication with platform roles (Super Admin, Internal Admin, Client Admin, Viewer). Organization-scoped data isolation in Prisma queries.
Tenant isolation
Multi-tenant architecture with organizationId scoping on all operational data. Prepared for dedicated infrastructure per enterprise client.
Auditability
Lead activity timelines, automation job logs, webhook event storage, and voice session transcripts for compliance review.
Provider abstraction
Swap LLM, voice, CRM, and email providers without workflow rewrites. No single-vendor lock-in on critical paths.
Production infrastructure
Docker-ready deployment, health checks, structured JSON logging, queue-based automation with retry and dead-letter states.
AI governance
- Human-in-the-loop escalation on all voice and chat agents
- Prompt versioning and rollback architecture (Workflow.promptVersion)
- Grounded responses via RAG with cited sources for knowledge agents
- HIPAA-aligned deployment patterns for healthcare clients
- Data retention policies configurable per contract
Architecture: Next.js → API Routes → Prisma → PostgreSQL
Automation: Event queue → Resend / Twilio / CRM / n8n
Voice: Vapi / Retell with WebRTC — transcripts stored per session
Ready to stop losing calls, leads, and hours?
Request a free assessment or book a strategy call. We'll identify your highest-ROI workflow and outline a pilot you can approve before any build begins.
See PlatformOr email hello@harft.ai